Our story
We get it. If someone special in your life needs extra support to go about their life, it’s a big decision.You need to weigh up lots of different things and, most importantly, make sure that your loved one will be happy.
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We can help. We’ll listen to your needs and, together with you, create a care plan that’s tailored to you and your loved one. And if anything changes, we can simply change your care plan so that you get thebest possible service.
Our values
Skilled, Committed Caregivers
Exceptional, Personalised Suppor
Clear, Honest Communication
Heartfelt, Empathetic Care
How we work
Starting your care journey
Every care journey is unique, but these four simple steps highlight the key moments you’ll experience with us.
Get in touch and assessment
Reach out to begin your care journey. We’re here to listen, offer guidance, and arrange a home visit to understand your loved one’s needs and how we can help.
Care planning
Following the assessment, we’ll create a tailored care plan—covering everything from daily support to the meaningful little extras that help your loved one live life to the fullest.
Welcoming your support team
Once the care plan is finalised and everyone’s happy, we’ll introduce you and your loved one to the care team who’ll be there to support you.
Regular reviews
We understand that care needs can change over time. That’s why we carry out regular reviews to adjust the support—whether that means more or less help. From a few hours a week to full-time Live-in Care, we’re here when you need us.
Trusted. Regulated. Reassuring
As a regulated care provider, we’re legally required to train our team thoroughly and hold all the right insurance—so you can feel confident knowing your loved one is in safe, reliable hands.
Always covered
If your usual carer is unwell or on holiday, there’s no need to worry. We make sure there’s always a trusted team member ready to step in—so your care never skips a beat.
Why us
Customer Guide
Four ways Enerst Care stands out
01
Your loved one can stay independent in the comfort of their own home
