Choosing the Right Care

Finding the right care for yourself or a loved one can feel overwhelming — but it doesn’t have to be. The right support can transform daily life, providing comfort, independence, and peace of mind for everyone involved. At Enerst Care, we believe that great care starts with understanding people — their needs, routines, and what truly matters to them.

1. Understand What Type of Care Is Needed

Before making any decisions, think about the kind of support that would make the biggest difference.

• Personal care: Help with washing, dressing, and daily routines.

• Companionship care: Friendly conversation, social activities, and emotional support.

• Specialist care: Support for conditions such as dementia, stroke recovery, or physical disabilities.

If you’re unsure, a good care provider will offer a free consultation to help assess needs — just like we do at Enerst Care.

2. Look for Person-Centred Values

Every individual is unique. The best care puts the person — not the task — at the centre of everything. Ask how a care provider tailors their support around lifestyle, culture, and preferences. At Enerst Care, our care plans are built around who you are, not just what you need help with.

3. Check Quality and Compliance

Make sure the care provider is CQC-registered and has positive inspection outcomes. Look for transparency in how they monitor quality, train staff, and handle feedback. You can also read online reviews or ask for testimonials from current clients to see how satisfied others are with their service.

4. Meet the Team

The right care team should make you feel comfortable and respected. When you meet the carers, notice how they listen and communicate. Do they take time to understand your situation? At Enerst Care, we carefully match carers with clients to build trust and continuity — the foundations of excellent care.

5. Think Beyond Today

Care needs can change over time. Choose a provider that can adapt — offering flexibility, regular reviews, and open communication with families. Whether you need a few hours of support or full-time care, it’s reassuring to know your provider can grow with you.

Our Support

At Enerst Care, we help families make confident choices. Our dedicated team works closely with each client to create a plan that balances independence with the right level of support. From the very first conversation, we focus on dignity, respect, and compassionate care — values that guide everything we do.